New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

As more people turn to AI chatbots for things like companionship, life advice, or even as a stand-in for therapy, experts say ...

To increase employees' knowledge and use of healthcare benefits, more education is required. Brokerage firm Nava Benefits wants to help benefit leaders prioritize this with a new AI chatbot that takes ...

Its artificial intelligence-powered chatbot is meant to do just that. First launched during the 2025 tax season, the bot ...

This morning Sensely, an artificial intelligence chatbot that helps users navigate insurance benefits, announced a $15 million raise. The latest funding round was led by Aflac Corporate Ventures with ...

Here are five reasons you might wonder if turning to a chatbot should replace your therapist, alongside important ...

Hospitals across the U.S. are rolling out AI chatbots like Hartford HealthCare’s PatientGPT to streamline patient triage, integrate with medical records, and speed appointment scheduling. Supporters ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...